Generator installation, Sale and purchase, Major over hauling, Minor over hauling, Spare parts, Operation contract and Maintenance agreement.
Overhauls, Repair & Upgrades
Gas engine maintenance typically falls into two key categories; scheduled and unscheduled.
Scheduled Maintenance
In order to ensure a generator has the highest levels of availability, scheduled maintenance should be completed at specific points in the operational life of the gas engine. The operational life is measured in number of actual operational hours (hours run). Each engine has a specific maintenance schedule that is related to the quality of engine's fuel gas. For example, natural gas is cleaner and less challenging than landfill or biogas. Attendance for replacement of consumables such as oil and filters typically occurs every 1,000 - 2,000 operational hours. Scheduled intermediate services occur at 10,000 hour intervals.
Overhauls
Finally, the GE's Jenbacher gas engine has a full overhaul at 60,000 hours of operation. At the 60,000 hour overhaul ideally the engine will be taken away from the site to be stripped down and fully serviced with specialized machinery.
Unscheduled Maintenance
The GE's Jenbacher gas engine product is renowned for its reliability, however from time to time there will be a need for unscheduled maintenance. This could be due to trips, problems with the fuel gas quality or problems with components. The best solution to counter any unscheduled maintenance is to ensure your gas meets the GE technical instruction for fuel gas quality and support this with a full maintenance agreement with Alpha Energy. It is also possible to set up remote monitoring of your GE Energy gas generation facility. Remote monitoring enables you to monitor performance of your generator and to be notified via text message or e-mail about trips or unplanned shut-downs.
Upgrades
When your engine is overhauled it may be possible to upgrade all components to the latest versions. This may provide additional benefits to the customer from increased generating efficiency. Please speak to your local Alpha Energy office to determine whether there are any upgrades available for your generation equipment.Maintenance Agreements Alpha Energy is able to provide the highest levels of customer service and peace-of-mind along with comprehensive long-term maintenance agreements. A maintenance agreement creates a relationship with us for the life of your equipment. The majority of the GE's Jenbacher gas engines we supply are serviced through a maintenance agreement. In creating each agreement, we work directly with you, defining the best and most suitable solution for your service needs. A maintenance agreement typically consists of different components of our service product portfolio and accompany the lifecycle of your gas engine.
Benefits
A maintenance agreement will provide you with various advantages:
Maintenance agreements provide high value while reducing risk for your plant. These agreements shall allow you to focus on your core business. ALPHA Energy's Jenbacher maintenance agreement usually contains:
Material Stream Agreements are ideal if your staff can conduct the maintenance work themselves. These agreements provide delivery of original Jenbacher gas engines spare parts for preventive maintenance, based on the operating hours of your engine. With an MSA you benefit from:
Gas engine maintenance typically falls into two key categories; scheduled and unscheduled.
Scheduled Maintenance
In order to ensure a generator has the highest levels of availability, scheduled maintenance should be completed at specific points in the operational life of the gas engine. The operational life is measured in number of actual operational hours (hours run). Each engine has a specific maintenance schedule that is related to the quality of engine's fuel gas. For example, natural gas is cleaner and less challenging than landfill or biogas. Attendance for replacement of consumables such as oil and filters typically occurs every 1,000 - 2,000 operational hours. Scheduled intermediate services occur at 10,000 hour intervals.
Overhauls
Finally, the GE's Jenbacher gas engine has a full overhaul at 60,000 hours of operation. At the 60,000 hour overhaul ideally the engine will be taken away from the site to be stripped down and fully serviced with specialized machinery.
Unscheduled Maintenance
The GE's Jenbacher gas engine product is renowned for its reliability, however from time to time there will be a need for unscheduled maintenance. This could be due to trips, problems with the fuel gas quality or problems with components. The best solution to counter any unscheduled maintenance is to ensure your gas meets the GE technical instruction for fuel gas quality and support this with a full maintenance agreement with Alpha Energy. It is also possible to set up remote monitoring of your GE Energy gas generation facility. Remote monitoring enables you to monitor performance of your generator and to be notified via text message or e-mail about trips or unplanned shut-downs.
Upgrades
When your engine is overhauled it may be possible to upgrade all components to the latest versions. This may provide additional benefits to the customer from increased generating efficiency. Please speak to your local Alpha Energy office to determine whether there are any upgrades available for your generation equipment.Maintenance Agreements Alpha Energy is able to provide the highest levels of customer service and peace-of-mind along with comprehensive long-term maintenance agreements. A maintenance agreement creates a relationship with us for the life of your equipment. The majority of the GE's Jenbacher gas engines we supply are serviced through a maintenance agreement. In creating each agreement, we work directly with you, defining the best and most suitable solution for your service needs. A maintenance agreement typically consists of different components of our service product portfolio and accompany the lifecycle of your gas engine.
Benefits
A maintenance agreement will provide you with various advantages:
- More predictable operating costs and risk mitigation over the life of your equipment.
- Optimum customer care through our dedicated personnel, backed by the global GE Jenbacher service network and remote services.
- GE's Jenbacher original spare parts.
- Integrated outage management: The outage schedule will be aligned with your workload, while integrating planning will optimize availability of parts, material and service technicians.
- Guaranteed availability, subject to engines being sold and installed by Alpha Energy.
- Flexible scope of agreements, customized to your specific needs.
Maintenance agreements provide high value while reducing risk for your plant. These agreements shall allow you to focus on your core business. ALPHA Energy's Jenbacher maintenance agreement usually contains:
- Scheduled (preventive) maintenance according to the maintenance needs of your engine, including all necessary spare parts. Alpha Energy only supplies original Jenbacher spares and not third party imitations
- Required unscheduled repairs and corrective maintenance for the duration of the contract, including all necessary spare parts
- Minor and major overhauls
- Remote services to ensure timely and accurate technical support
- Availability guarantees (subject to engine being sold, installed and commissioned by Alpha Energy)
- Consumables needed for scheduled maintenance (e.g. spark plugs or filters)
- Supply of oil / lubricants
Material Stream Agreements are ideal if your staff can conduct the maintenance work themselves. These agreements provide delivery of original Jenbacher gas engines spare parts for preventive maintenance, based on the operating hours of your engine. With an MSA you benefit from:
- Favourable prices and price security for Jenbacher original parts for the duration of the contract
- The Alpha Energy team takes care of planning and preferential dispatching for your spare parts needs
- Latest available technology parts, delivered at the time needed
- Exchange engines at pre-defined rates
